Nestlé was unsuccessful in early attempts to sell its chocolate in india. it discovered its chocolate bars were not suitable for the indian markets because the candy had to sit in direct sunlight without benefit of air conditioning and became messy. nestlé adopted an innovation strategy and developed chocostick, a liquid chocolate, which is very popular. solving this problem involved what management function?

It implies the quality management that has specific meanings for each sector of the business. which aims to ensure good quality, but to ensure that an organization or a product is consistent, has four components that makeup Quality Planning, Quality Control, Quality Assurance and Quality Improvements.

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holesstanham holesstanham · Answer 2 · 2019-12-17T20:01:51+01:00

Answer:

a. planning

Explanation:

The function that Nestle used in this case was planning. Planning is one of the most essential tasks that a manager has to complete. No matter how good a product or an idea is, it is unlikely to be successful if the planning of the product is not done in a well-thought out way. In this case, the management team was successful in designing a plan that correctly addressed the requirements of the market in question.