The two terms that are sometimes used interchangeably with the term social media are:
- Web 2.0
- user-generated content.
What is Social Media?
This refers to the online source which brings a global connection of people through "social apps" and websites where people can interact with each other.
Hence, we can note that Kaplan and Michael Haenlein were of the opinion that the two terms that are sometimes used interchangeably with the term social media are Web 2.0 and user-generated content.
Read more about social media here:
https://brainly.com/question/1297932
