sam manages a fast-food restaurant. he is frustrated because employees often call in sick at the last minute before the start of their shift. given that sam recognizes this problem, which of the following is the next immediate step that he should take to solve this problem?

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Using the steps required to problem solving, once Sam as been able to recognize the problem, then the next thing he has to do is define the problem in detail.

  • Before a solution to a problem can be achieved, it is imperative to be aware what the problem is and then find a way to approach and solve them.

  • As a the manager, once he has been able to recognize the problem, that is employees calling in sick very late to their shift, then Sam has to define the problem in detail.

  • Once, Sam is able to define the problem in detail, solving the problem will become easier.

Therefore, the next step to be taken by Sam is to define the problem in detail.

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