Using the steps required to problem solving, once Sam as been able to recognize the problem, then the next thing he has to do is define the problem in detail.
- Before a solution to a problem can be achieved, it is imperative to be aware what the problem is and then find a way to approach and solve them.
- As a the manager, once he has been able to recognize the problem, that is employees calling in sick very late to their shift, then Sam has to define the problem in detail.
- Once, Sam is able to define the problem in detail, solving the problem will become easier.
Therefore, the next step to be taken by Sam is to define the problem in detail.
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