Answer:
Answer is CONTROLLING.
This is an important task in CONTROLLING stage of the managerial process.
Explanation:
Managerial process is the process a manager uses to manage a function, and what steps he or she has to take to make sure the job gets done. There are four parts to the management process: planning, organizing, leading/directing, and controlling.
In the planning stage, a manager determines how best to accomplish a set goal.
During the organizing stage, he determines how best to allocate resources to achieve the goal.
The directing/leading stage involves the manager motivating and directing employees to work toward the goal.
The controlling stage requires the manager to evaluate and monitor their progress. It consists of activities like; measuring the performance, comparing with the existing standard and finding the deviations, and correcting the deviations.
Therefore, what Dawn does is an important task in CONTROLLING stage of the managerial process.