Tiffany is a young sales representative who is just starting out. After her first few months on the job, she notices that potential clients respond better when she tells them that the product is successful 99 percent of the time, instead of saying that the error rate is 1 percent. This is an example of _____.

Respuesta :

Answer:

framing

Explanation:

Framing -

It refers to the method of making any decision , depending on the negative or positive aspects of the situation , is referred to as framing .

In this method , the people tends not to take any risk and tries to be on the safe side , while making any decision about any goods or services .

Hence , from the given scenario of the question ,

The correct term is framing .