Answer:
Faller and Whitney should perform an organization analysis in order to assess the training needs within the organization.
Explanation:
A training instructional design process is a process that systematically develops training procedures to meet specific needs.
The steps involved in the development of an instructional design process are:
- Determine needs for training
: employees that work in what areas and perform what tasks need training
- Ensure readiness for training
: the employees must be willing to trained
- Plan the training program: set the objectives, who will be the trainers, and what methods will be used
- Implement training program
- Evaluate results of training
: are employees performing better? do they need additional training?
