Option B, Kathy has finished the pre-approach stage of the selling process.
Explanation:
The second step in the selling process is pre-approach. Its next step in the selling process is pre-approach as shortly as the salesman is provided with a list of purchasers or customers for the intent of approaching them, i.e. prospecting.
The task of prospecting is finished when the salesperson is able to find the prospective buyers and receive enough knowledge on the subject about them. The pre-approach stage begins here.
Nonetheless, when the prospecting task stops and the pre-approach work starts is really difficult to explicitly figure out, because selling is a continuous business operation. There is therefore no clear dividing line between prospecting and pre-approaching.
