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Colby runs a start-up that sells seasonal holiday packages. He leads a team of 10 people. Every time his customers are happy with the package created for them, he rewards his employees with shopping vouchers. However, if they break rules or do not comply with the company's policies, he reduces their incentives. In this scenario, Colby is using _______

Respuesta :

jepessoa

Answer:

bureaucratic control

Explanation:

Bureaucratic control is a management style that tries to control the behavior and performance of the employees through reward or price mechanisms.

In order to achieve its purpose, bureaucratic style managers use a system of standardized rules, processes and verification procedures.

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