The correct answer is automatic processing; controlled processing
Answer 1: Automatic processing refers to an automatic subconscious process by which we unknowingly form quick impressions and judgments of people. In terms of racial prejudice and discrimination, automatic processing contributes to racial prejudices and discrimination, because people automatically make judgments or assumptions about individuals of certain races and discriminate against them. For instance, when police officers witness brawls between white men and African-American men, they will be more likely to automatically assume that African-American men are to blame since "black men are more aggressive".
Answer 2: Controlled processing on the other hand, is more useful at reducing stereotyping and prejudice. Controlled processing involves deliberately, carefully and consciously processing information. For instance,if you witnessed a brawl between a white and African-American man, instead of automatically assuming that the African-American man was the culprit, you would hold off making a judgement without knowing who instigated that fight and would accept that the culprit is equally likely to be either the African-American or white man.