Answer:
Option: Making a choice
Explanation:
In a problem solving process, it starts with defining a problem which is the first step that we need to identify the issue.
After that, we should gather the information on the issue that we identify. For example, we are root cause of the problem, what are the possible solutions etc.
Next, we evaluate the information that we collect (e.g. pro and cons of a particular solution).
Next, we make a choice on the solution that we are going to take after further evaluation on all the options we have.
Only after we make a choice, then we can take action based on our chosen solution to solve the problem.