Answer: A. ice melts
Explanation: Entropy is the measure of randomness. A molecule with high disorder has high entropy.
When ice melts, solid changes to liquid and thus the molecules become more disordered.
When water freezes, liquid changes to solid, and thus the molecules become more ordered.
When steam condenses, gas changes to liquid and thus molecules become more ordered.
When water cools down in a refrigerator, liquid changes to solid, and thus the molecules become more ordered.
