Answer:
The correct answers are the terms: Guarantees and Warranties
Explanation:
On one hand, a guarantee in the businees law, is the tool given by the company to their customer in order to obtain more loyalty and also to make the customer feel safe at the time they purchase any good from the company. Moreover, it is the way to ensure to the clients that the performance of the product will be as expected or in the case those products are not as expected then the company will provide in return a way to apology for the inconvenients to the client, could be money or something else. Most of the time these guarantees are written in paper.
On the other hand, a warranty is a kind of guarantee, that focuses on the assurance of the product from the company by providing a replaced or a repaired of the product only.
