Lilia works at a department store that pays her adequate wages, provides comfortable and safe working conditions, has fair company policies, and provides job security. While these factors do not necessarily motivate Lilia to excel, the absence of these factors may cause her to be dissatisfied with her job. This scenario describes _________ factors.

Respuesta :

Answer:

This scenario describes hygiene factors.

Hygiene factors, also known as maintenance factors or dissatisfiers, refer to the aspects of a job that, when adequate, do not necessarily lead to motivation or job satisfaction, but their absence or inadequacy can cause dissatisfaction. These factors include adequate wages, comfortable and safe working conditions, fair company policies, and job security. While they are important for maintaining a baseline level of satisfaction and preventing dissatisfaction, they do not inherently motivate employees to excel in their work.