Answer:
This scenario describes hygiene factors.
Hygiene factors, also known as maintenance factors or dissatisfiers, refer to the aspects of a job that, when adequate, do not necessarily lead to motivation or job satisfaction, but their absence or inadequacy can cause dissatisfaction. These factors include adequate wages, comfortable and safe working conditions, fair company policies, and job security. While they are important for maintaining a baseline level of satisfaction and preventing dissatisfaction, they do not inherently motivate employees to excel in their work.