"The healthcare team is demonstrating fatigue and decreased morale at a Retirement Home.

For the last 6 months there has been staffing shortages in the recreation department due to staff illnesses and mental health leaves. The number of recreational events (e.g., outings, exercise, and cognitive stimulation programs) has decreased by 75%.

Residents perceive the days as being very long because there are few social events, and the whole team observes an increase in resident confusion. This increase in residents’ confusion and related healthcare needs has led to bigger demands on staff.

Based on the above scenario, answer the following questions in writing:
2. You are the team leader:

a) Identify the fourth aim of the Quadruple Aim

b) purpose and justify a solution to the above situation that will achieve the fourth aim.