Hiromi is a human services worker at a large medical facility. She receives a call from a person who says he's the son of a patient of the facility, Edna
Bauer, and wants to know about her most recent visit to the facility. What would be BEST for Hiromi to do?
A.
B.
C.
D.
Ask this person whether he has permission from Edna's physician to see this information.
Call her supervisor to ask whether immediate family can request to see patient records.
Find out whether she can verify that this person is really Edna's son.
Tell this person that Edna must give the necessary consent for him to access this information.