Respuesta :
A would be the correct answer. Its the only one to make sense since you are trying to solve the conflict!
A. The important step in the process of conflict resolution is defining the problem and proposing a solution.
What do you mean by conflict?
"Conflict is defined as a clash between individuals arising out of a difference in thought process, attitudes, understanding, interests, requirements and even sometimes perceptions."
How to resolve a conflict?
"To resolve a conflict first of all, one should find the root cause of the problem and he should work on the solution that is acceptable to all in this way the conflict can be removed."
To know more about conflict here https://brainly.com/question/22522689
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