Explanation:
The importance of the microsoft word mail merge feature in an organization is that it is a tool that not only optimizes time and productivity in mailing, but is also a direct customer relationship tool.
Through direct mail is possible to customize the message sent according to the profile of certain customers, applying a more direct and differentiated approach, which will reach the customer more effectively, and the possibility of generating greater proximity to the customer, offering advantages invitations, event invitations, surveys related to product and service improvements, and more.
The importance of the mail merge feature on Microsoft Word is:
This ensures that the business can send emails to a large number of people all at once and yet ensures customer loyalty as those people will get customized letter.
Find out more on mail merge at https://brainly.com/question/17731136.
