It's common problem if you connect new devices to the laptop with fresh Windows. There are two ways how to solve your problem:
1. You can use hardware troubleshooter to define the problem. You should type "Troubleshooting" in search. Then click on "Hardware and Devices" and start troubleshooting.
2. You can solve it by yourself by uninstalling existing drivers. Go to "Device Manager" and search for "USB Drivers". Expand it and select "Uninstall". Then go to manufacturer's website and download the latest stable driver for your device.
