julia, a salesperson for an automobile firm, explains all the attributes and benefits of a car to a customer in her sales presentation. the customer loses interest in her presentation because julia overloads the presentation with attributes the customer was not interested in knowing about and does not address the customer's needs. this is an example of

Respuesta :

The customer lost interest in Julia's presentation because she crammed it with too much material, making the consumer uninterested and failing to match her demands. This is an instance of cold calling.

What does the word "customer" actually mean?

A client is a person or business that makes purchases from another business, whether they be goods or services. Customers are crucial since they generate revenue. Absent them, groups would cease to exist.

The definition of customer service is:

Customer service is the help you give your consumers to make their encounters with you easy and enjoyable, both during and after they order and use your products or services. You must deliver excellent customer service if you desire to maintain customers and grow your organization.

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