The thing that goes on in a total quality management environment is the decision-making power is distributed to the people closest to the problem, who usually have the best information sources and solutions.
It is a procedure for controlling business actions that have an influence on the environment. It is a systems approach that emphasizes adopting a single environmental management system throughout all organizational functions to improve environmental protection.
A vague word, "environmental quality" can relate to a variety of factors, including noise, access to open space, the aesthetics of buildings, and the possible implications that these factors may have on physical and mental health (caused by human activities).
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what goes on in a total quality management environment?
