The essential pop component which requires that an agency find tailor-made methods of resolving problems is option E. evaluation and feedback
Tailor-made Solution is otherwise known as bespoke or custom software, this is a solution developed to resolve one's business needs and requirements basically.
Usually, consultatively delivered this option will provide you exactly what your business needs at that time with a minimum of maintenance of the system required due to it being fit for purpose from day one.
Therefore, the correct answer is as given above
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The complete question goes thus:
Which essential POP component requires that an agency find tailor-made methods of resolving problems?
◦ redefining problems
◦ customized or canned?
◦ take the offensive
◦ decision visibility
◦ evaluation and feedback