Special-order is a type of decision which involves deciding whether to accept or reject an order that is outside the scope of normal sales.
Choosing whether to accept unique customer orders falls under the category of special order decisions. These requests often entail a request for a reduced price or special processing. The most important consideration when handling special orders is whether the vendor can make an additional profit by accepting the request. The incremental change in sales revenue for the seller must be compared against the incremental change in costs while making this choice. It is also important to take into account whether there is adequate additional manufacturing capacity that can be employed to fulfill the new order.
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