Your co-worker, who is also a veteran, is running late for an appointment and begs you to quickly look up her medical history to find out which clinic she needs to see. To carry out your coding responsibilities, you have access to cprs. I won't check,
VHA personnel who gather, access, or view PII/PHI on Veterans or employees for reasons other than those related to their official duties with the VA, including out of curiosity, are subject to disciplinary action. Even if the VHA employee did so with the best of intentions—for example, to find out a home address so they could send a condolence card—it is still a breach of privacy, and there may be repercussions.
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