Respuesta :
When speaking with potential customers, they must represent your brand.
They are in charge of representing your brand when speaking with potential customers. A company's ability to convert a prospective customer into a devoted one depends on the quality of its customer service. 89% of consumers claim that they are more inclined to make another purchase after receiving good customer service.
What does "customer service" mean?
Customer service refers to the assistance you give your clients so they may interact with your brand in a simple and enjoyable way both before and after they purchase and utilize your goods or services. But providing excellent customer service goes beyond resolving client issues and completing requests.
The providing of services to clients before, during, and after a transaction is known as customer service. It thus contributes significantly to the value chain of the clients. Although each industry has its own requirements for customer service, the ultimate objective of a well-executed service is to increase revenues.
The following advantages for the company are ensured by starting good customer service:
- Free Promotion
- Brand Recognition
- Client Loyalty
- Problem Solving
- Opportunities for Collaboration
- additional new and returning clients
- Retention of customers and employees.
Learn more about customer service: https://brainly.com/question/28417930
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