this methodology is used for giving insight into the real consumer decision making process, how to improve customer service interactions, as well as retail design/layouts.

Respuesta :

The methodology to improve customer service interactions, as well as retail design/layouts are through marketing, sales and customer service, where customers will have different goals and expectations from the brand.

Why is Customer service interactions important?

  • The data to improve the customer satisfactions are given by the interactions.
  • To churn targeted customers into your brand, one must look at the customer service data.
  • By uncovering the gaps in services and communication, the business can attract customers and to achieve this data review of customer interactions is important.
  • The customer experience or CX can be adjusted by looking at the average customer interactions.
  • More pleasant the interactions, more loyal the customers are to the business

To learn more about customer service, refer

https://brainly.in/question/17656755

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