A major twentieth-century bureaucratic theorist who described the bureaucratic personality is Robert Merton.
Robert Merton is widely regarded as a founding father of modern sociology and a significant contributor to the subdiscipline of criminology.
He is known primarily for his theories of deviance, for coining the terms "self-fulfilling prophecy," "unintended consequences," "role strain," "reference group," and "role model," and for establishing sociology of science. He is regarded as one of America's most prominent social scientists. According to Merton's strain theory, societal structures can put people under pressure to commit crimes. Merton proposed a five-tiered paradigm for adapting sociological elements to cultural goals and organizational means of achieving those goals.
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