Respuesta :
The statement is True. When a customer is speaking, the best thing to do is remain quiet and listen.
The person who's doing the talking will sense understood and cared about. the general public undergoes lifestyles wishing to be listened to greater. So with the aid of listening as opposed to speaking, you are giving something treasured to the person who's speaking.
Remarkable customers are Advocates. extraordinary clients, once they certainly are getting a top-notch fee from your product, end up extra than just happy. They do extra than simply references. They provide you with extra than simply high consumer pride marks.
Customers that shop regularly however base shopping for selections more often than not on markdowns. want-primarily based clients: customers with the purpose of buying a selected product. Wandering customers: customers that are not certain of what they want to buy.
Empathy is the secret to stellar customer service. it is a great manner to show your customers that you apprehend why they're calling, care about their problems, and take their worries very significantly. constructing empathy throughout aid teams allows for memorable client reviews.
Learn more about the customer here https://brainly.com/question/12831236
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