The probability that the second and the third will receive a total of exactly 6 calls in half an hour will be 0.1490.
The probability that the firm will receive at least 12 calls in half an hour is 0.8152.
The probability that line one will receive at most six calls in an hour will be 0.3134
The probability that the second and the third will receive a total of exactly 6 calls in half an hour will be:.= (e^-6 × 7^6)/6!
= 0.1490
The probability that the firm will receive at least 12 calls in half an hour will be:
= 1 - (0.1848)
= 0.8152
The probability that line one will receive at most six calls in an hour will be:
= e^-8 × 83/3!
= 0.3134
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