From 2008 to 2012, the number of consumer units receiving the four basic services (water, electricity, sewerage and sanitation) as well as solid waste management has gone up.
What is the purpose of municipal services?
Municipalities also collect fees for the usage of services such as electricity, refuse collection and water and sanitation services. The resources are spent for the planning, construction, running and maintenance of the services provided.
How can municipal services be improved?
The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery, flexible response to service user complaints, offering value for money and ensuring that service users pay their bills on time.
What are examples of municipal services?
Basic city services may include sanitation (both sewer and refuse), water, streets, the public library, schools, food inspection, fire department, police, ambulance, and other health department issues and transportation
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