An IT control is a process or policy that provides a reasonable guarantee that the information technology (IT) used by an organization operates as planned, that data is reliable and that the organization is in compliance with relevant laws and regulations.
Technology gives small businesses the capability to link with their customers via e-mail, through blogs, social networks and forums. Small business owners can take benefit of this instant bond by getting feedback from customers and applying it to their companies immediately, if they see fit.
Technology controls can also be known as a process or policy that provides a reasonable assurance that the information technology used by an institution operates as intended, that data is trustworthy and the organization is in compliance with relevant laws and regulations.
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