The compose an email back to your client Mr. smith is written above,
Mr Smith,
Manager Venus PLC.
Dear sir,
Issue with requested reservation
I wish to inform you concerning the requested reservation for the eleven Madison park tonight for a party of 2 at 6pm.
The place has been taken by another person as at that time and our request was said to be made too late but there are other options that have been given for that time but in a letter date.
We are sorry for the inconveniences this may have cause you and we hope to meet you to discuss the way forward.
Thanks for your continuous patronage,
Mr. Rolls.
Manager Madison park
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