In the context of customer relationship management, Salesforce automation assists with tasks such as tracking customer interactions and analyzing sales.
The term "automation" might be understood to mean extensive software programming, and in the example given above, it has to do with sales. Therefore, it is clear from the example above that this programming pattern directly deals with customers, particularly with managing their relationships. It also aids in forecasting, performance analysis, and lead generation during sales, some of which can be carried out using the internet as a source.
Work automation refers to the use of machinery or software to carry out repetitive jobs, hazardous duties, or occupations requiring a lot of stamina, flexibility, and strength. Automation of work frequently speeds up processing times. Robots and machines are able to construct more, lift more, and pull more than people.
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