On the date of the call, the thing that Gene can do about his Medicare coverage is that he can change it since he's dissatisfied.
It should be noted that Medicare simply means a government health insurance program that is found in the United States.
In this case, Medicare Advantage has two opportunities to change plans each year. This occurs between October 15th to December 7th and January 1st to March 31st.
Here, Gene calls in February the month before his 65th birthday and is unhappy with his current plan and since he has a Medicare Advantage plan, he can switch to another Medicare Advantage plan as well as changing change to original Medicare and then join a Part D plan. He had to do this before the end of March.
In conclusion, the coverage begins the first day of the month after he switches.
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