"Jennifer is a salesperson at a cellphone company. When selling a cellphone to a new customer..." In terms of ethical selling, concealing the information about the product is ethically unfair because it lowers the earnings for the customers and the mobile operates poorly. This is further explained below.
Generally, an employee whose primary responsibility is to sell a product or service to consumers in a certain geographic area, retail shop, or over the phone
In conclusion, "Jennifer works in sales for a mobile phone firm. When a new customer purchases a phone from you..." Since it reduces consumer revenues and compromises the performance of the mobile device, hiding product information is unethically unfair from the standpoint of ethical selling.
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