1. Having a customer service team is an important way for a company to fulfill customer expectation.
Customer service refers to how you treat clients before, during, and after they make a transaction. As a result, it is an integral aspect of the client value chain. Each industry necessitates a distinct level of customer service, but at the end of the day, the goal of a well-executed service is to increase.
2. When a customer is upset or dissatisfied, a good customer service team may be able to restore positive relations with the customer
3. Customer service teams normally deal with people who have already purchased a product.
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