jonnyaodum
contestada

PLEASE HELP!!! 25 Points+Brainliest
NO WRONG ANSWERS OR LINKS/DOWNLOADS
1. You're the network administrator at a call center. One employee comes to you because his computer shut down and won't turn back on. A few hours later, two other employees report that their connection to the network has been much slower than usual. The call center uses a LAN. Your job is to troubleshoot the problems.
a) What is your first step? (1 point)






b) You go through the first step and find that the power supply is not the problem. Now what do you do? (Hint: Think about the first person to come to you with a problem.) (2 points)






c) You now need to determine how much of the network is affected. What parts aren't working? What does this tell you about the problem? (2 points)






d) What is your next step after figuring out how much of the network has a problem? Why? (2 points)






e) You learn that one of the employees recently downloaded a game to his computer. Which employee most likely did so? Based on this, what do you think caused the network issues? How could you solve this problem? (3 points)

Respuesta :

Answer:

a)checking the router to see if the hardware is all connected, go check the computer

b) ask the employee if he downloaded anything suspicious that could have led to the LAN network going down

c)from what I was told the internet is running slowly, a computer has been completely turned off

d)go to other employees and talk to them to see how far and big is the problem

e) I think when the employee downloaded the game I think it also came with a virus that infected the computer, to solve this I think we can get rid of that computer and get a new computer and everything might be solved

Explanation:

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