A firm that wants to use social media to partner with its customers should hire a social media manager.
What is Social Media Marketing?
This refers to the use of social networking applications and websites to create a demand for a product by listing out the benefits of the products using social media to the general public.
Hence, for a firm that wants to make use of social media to communicate with its customers needs the services of a social media manager that would be able to manage the business page of the firm on social media and connect with the audience.
Read more about social media marketing here:
https://brainly.com/question/21690240
