Tina as a consumer is entitled to a refund of the money she spent purchasing this item, plus she has the option to sue Small Appliances Pty Ltd for damages caused by the electrical shock.
A consumer is any individual who purchases a good and a service from a public commercial establishment. Consumers have rights so that sellers do not comment injustices when selling or offering services.
Tina has the right to request a refund because this item is unusable and should have been withdrawn from the market. Additionally, the retailer from whom she bought the dryer must pay compensation for the damage caused because he should have known that the item could not be for sale due to its potential danger.
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