Answer:MARS
Explanation:
• Motivation
o Widely communicate and celebrate the pilot project's success
o Reward and recognize pilot project employees as well as those who work at transferring that change to other parts of the organization
o Ensure that managers support and reinforce the desired behaviors related to the pilot project's success
o Identify and address potential sources of resistance to change
• ability
o give employees the opportunity to interact with and learn from pilot project team members
o reassign or temporarily transfer some pilot employees to other work units, where they can coach and serve as role models
o give employees technical training to implement practices identified in the pilot project
• role perceptions
o communicate and teach employees how the pilot project practices are relevant for their own functional areas
o ensure that the pilot project is described in a way that is neither too specific nor too general
• situational factors
o give staff sufficient time and resources to learn and implement the pilot project practices in their work units
