Now that Company Z has a list of options for improvements, how can they use step three and four of the Decision Making Process to solve some of their problems? d. The final step of the Decision Making Process is very important. What does this step offer for Company Zonce they have made decisions and implemented them? 3. You work for a small store called Home Grown Goods that sells organic snack foods and sustainably manufactured items. The job requires you to interact with customers both in person and on the phone, run a cash register, and sometimes lift heavy items. You also have to be on your feet for hours at a time. a. What would be appropriate footwear for you to wear to work? b. The stock room in the back has many items stored on very tall shelves. Some of these items weight more than 40 pounds. What safety measures can you take to maintain a safe work environment? c. Imagine a customer comes in to the store while you are busy setting up a display. Your only other co-worker on the floor is busy with another customer at the register. How should you address the new customer? What comes first, the display you need to finish quickly or the customer? d. Sometimes customers will call in to the store to ask questions or request a certain product. One customer calls to ask, "I know you carry sustainably manufactured merchandise, but does that include organic food items?' How would you answer the phone at work? How would you respond to the customer's question?
