Alton ordered an official NFL jersey for his son's birthday and is hoping it will arrive on time. Luckily, the company sent him the FedEx tracking number of the package so Alton can track the package and know exactly when it will arrive. This form of customer communication is referred to as ________ communication.

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15-11-2021
Business

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Alton ordered an official NFL jersey for his son's birthday and is hoping it will arrive on time. Luckily, the company sent him the FedEx tracking number of the package so Alton can track the package and know exactly when it will arrive. This form of customer communication is referred to as ________ communication.

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ogorwyne ogorwyne · Answer 1 · 2021-11-19T14:32:56+01:00

The form of customer communication here is what is referred to as delivery status.

Given the FedEx tracking number that Alton has received, he would be able to get a customized and an in-depth tracking of the NFL jersey that he has ordered for his son.

The availability of a tracking number would also help to build his faith and confidence in the delivery service. This is because it is going to give him a timeline of his good that would help him to anticipate the delivery.

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