The term ‘disability’ only applies to people who use wheelchairs

True False


2. Devices such as a keyboard, pen and paper, pointing devices and automatic door openers can make communication with a person with a disability more difficult

True False


3. Which way is the best to get the attention of a person who is deaf/hard of hearing?

a Shout at them
b Touch them gently on their shoulder
c Approach them in a dark and noisy area


4. The vision behind the AODA is to achieve accessibility for Ontarians with disabilities by 2025.

True False


5. Assistive devices such as a hearing aid, wheelchair and speech generating devices enable a person with a disability to do everyday tasks.

True False


6. Which of the following is the best way to interact and communicate with a person who has a physical disability or a disability affecting their mobility?

a Assume they need help to get around
b Move their assistive device out of the way without asking permission
c If helping them, it is ok to leave them in an uncomfortable or awkward position such as facing a wall
d Ask before you help. People with physical disabilities often have their own ways of doing things


7. Which of the following statements is always true?

a Older people are all hard of hearing
b Avoid touching a service animal without permission
c Support people are paid employees of customers with disabilities
d People who are blind cannot see anything


8. You should always speak directly to an individual with a disability not to his/her support person

True False


9. The best way to communicate with someone with an intellectual/developmental disability is to:

a Exaggerate speech and gestures
b Assume they understand what you are saying
c Use plain language


10. Canada’s population is aging, so the number of people with disabilities is likely to increase in the next 20 years

True False