Answer:
An outcome is a tangible or intangible deliverable of an activity.
Explanation:
The following statements should be considered true related to the outcomes
a. The service provide develop the demand for the specific result in order to create the specific target
b. The service provider need to understand what the customer need and expectations
c. The frankness level and the mutual understanding between both the parties should be there so that it checks the service provider understanding how better or worst they understand the customer needs
So the last option is considered