1.which of the following groups would you not send a persuasive business letter to?
a. government agencies
b. clients
c.community leaders
d.vendors
2.the secret to a successful action phase in the AIDA format is
a.getting readers to change their minds.
b.increasing the audience's awareness of your product or service
c. convincing readers that the action you propose in easy.
d.creating a win-lose situation, with you as the winner
3.an effective marketing letter using the AIDA Model has which of the following characteristics
a.builds desire by emphasizing how inexpensive the solution is
b. makes it difficult for the reader to respond to the letter
c. looks plain and is written in a serious tone
d.highlights the negatives of a product
4. which of the following statements would be an effective ending for a persuasive message?
a. please return the enclosed coupon by June 15 for your free oil and filter change.
b.please respond as soon as possible
c. wouldn't you like to save some money?
d.please be sure to tell all your friends about this exciting offer
5. most persuasive messages combine and .
a. truth, falsehood
b. current, very old evidence
c. logical, emotional
d.old, false factors
6. when writing a persuasive message, you can facilitate a more welcome reception from your readers by doing all of the following, except
a.using polite and positive language
b. being sensitive to organization cultures
c. quickly getting to the point of message
d. taking steps to establish your credibility
7. which of the following is not an effective technique for gaining audience attention in sales messages?
a.stating the strongest belief of the product you are selling
b.emphasizing how horrible your company's customer service department is
c.explaining how the product you are selling offers many solutions to a mommon problem
d. promising coupons so the customer can save on the cost of the product
8. in a marketing or sales letter, product claims are supported
a. primarily by testimonials from satisfied customers
b. primarily by statistics from scientific studies of the product
c. primarily by background information on the company selling the product
d. by as many types and as much information as possible
9. AIDA stands for
a.appeal, indirect, direct, action
b.anticipate inquiry in doing adjustments
c. assume, insist, describe, act
d. attention, interest, desire, action
10. Credibility is very important in persuasive messages. which of the following is a technique used to establish credibility?
a. use complex language
b. avoid sharing your sources
c. support your message with facts
d. be subjective

Respuesta :

1. D. 2. B. 3. A. 4. A. 5. C. 6. C. 7. B. 8. A. 9. D. 10. C.

1. Answer:

D. Vendors

Explanation:

Persuasive business letters are letters written in great detail which describes in length the strategies, practices, and tools required in order to reach a certain goal. These letters are considered official paperwork that represents your personality. Which is why they are sent out to official business partners as well as potential clients/users so as to detail your plan to them. Vendors do not need to know the inner workings and practices which is why they are excluded from the list.



2. Answer:

C. Convincing readers that the action you propose in easy.

Explanation:

The AIDA format is a widely used marketing practice that stands for Attention, Interest, Desire, and Action. Of these 4 phases, the action phase entails all the information that the reader needs in order to properly understand the actions needed in order to either make a purchase or at the very least to fully make the intention of making a purchase. Which is why the language used needs to be convincing so as to make the reader as comfortable as possible.


3. Answer:

A. builds desire by emphasizing how inexpensive the solution is

Explanation:

The AIDA format is a widely used marketing practice that stands for Attention, Interest, Desire, and Action. Through this letter, the objective is to convince the reader to feel the need, or desire, to make the purchase. Which is why great emphasis is put on the solution itself and how easy it is to implement. This can be done via showing how inexpensive it is, like in this case, or how easily implementable it is through other means. But regardless of the reason, it must emphasize and entice the reader into realizing how much they want the product.

4. Answer:

A. please return the enclosed coupon by June 15 for your free oil and filter change.

Explanation:

It is widely believed that the best way to make a concluding statement is to give the reader an incentive to reply, without setting very strict deadlines or conditions. As in the case above, the correct answer choice provides the reader with an incentive to answer by the 15th of June. Unlike the other options which either do not make the incentive clear to the reader or provide no incentive at all, the correct choice is tailored towards that specific reader and makes the message very clear.


5. Answer:

C. logical, emotional  

Explanation:

The objective of a persuasive message is to entice and convince the reader. Which is why it is very important to make the reader fully understand the product, realize its need and evaluate its affordability and/or feasibility. The best way to achieve this result is to form a logical argument so that the client fully understands both the need of the product and its uses, as well as, provide an emotional backing to that logical argument stating how much better they'd be through its use. Thereby fully captivating the reader.

6. Answer:

C. quickly getting to the point of the message

Explanation:

In writing a persuasive message, the structure of the message is very important. Rather than blurting out as much information in a small amount of time, or conversely, giving very little information, the best option is to provide an appropriate amount with proper structure. Which is why things like using positive language, being mindful of one's culture and heritage, and building credibility are important.


7. Answer:

B. emphasizing how horrible your company's customer service department is

Explanation:

While writing a persuasive message it is imperative to focus on what you and your company is best at and to play at your strengths. Mentioning the weaknesses and shortcomings of your company will almost always lead to a detrimental effect on the reader. Which is why it is a good practice to provide solutions and workarounds for any issue that may arise, rather than highlighting faults and thereby losing clients.

8. Answer:

D. By as many types and as much information as possible

Explanation:

The purpose of marketing and sales letters is to provide the reader with any and every way that the product can be used to solve a problem, and how it can be put to use. For this purpose, the reader needs to know all the types of products and all relevant information so they can make the decision of whether it helps them with their problems or not.

9. Answer:

D. Attention, interest, desire, action

Explanation:

This one is pretty self-explanatory. AIDA is a marketing model that is used to detail all the steps involved in the decision-making process of the consumer. It starts from where the consumer first hears of it (Attention), to the specific steps required in order to help the consumer make the decision of buying the product (Action). This is one of the longest and most widely used models in marketing.


Please Check the attachment for the remaining answers.

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