which two things do CRM methods accomplish?
CRM is a set of methods that seeks both to understand costumers and to ______ about customers segments that companies should consider catering too.
FILL IN THE BLANK.

Respuesta :

Answer:

I think it's make decisions

Explanation:

"CRM is a set of methods that companies use to understand customers. These methods make decisions regarding the selected customer segments"

The CRM is used for making decisions as it seeks to both understand the consumers and know about the segments that companies cater to.

What is a CRM?

A CRM is a customer relationship management software that is a process that businesses and other organizations used to administrator the interactions among the customer typically using the data analysis to study a large amount of information.

Thus the system understands snd helps to decide the companies the customers they are catering to.

Find out more information about CRM.

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