Answer:
b. To create engagement
d. To improve customer relations
a. Wiki
internal communication
Explanation:
Business logging is a form of bringing huge steps towards mingling and getting along with the customers. It is a representation of the working and growth of the business presented on the social media platform. Bloggs helps in keeping a constant interaction with the customers and placing the rise of the business before everyone. It helps in informing the customers about the happenings in the business and helps in building a better interaction.
A wiki is a tool that is web-based. It is a tool that helps multiple users to contribute towards providing content, modifying it, and reading it. It brings a source of adding and grasping information related to any particular subject.
Internal communication among the internal members of the companies can be done with the help of writing blogs.