Answer:
R = 4 customers per minute
I = 12 customers in line
average time (T) = 3 minutes per customer
Explanation:
if we follow Little's Law and its assumptions: L = λW
W = L / λ
average waiting time = average number of clients in line / average number of clients arriving (or departing) = 12 / 4 = 3 minutes
Little's Law can also be written as I = RT
I = L
R = λ