You work for a drywall company and are trying to secure a contract with a large commercial builder. The purchasing agent from the commercial builder is in town and staying at the Ramada Inn. You contact him by phone and set up a meeting. You tell him, "I’ll meet you at your hotel in an hour." You arrive at the Ramada Inn’s lobby a few minutes early. You take a seat, watching the elevator for the purchasing agent. You wait. Twenty minutes later, you’re still waiting. You ask the front desk to ring the agent’s room. The agent answers, "You’re late. I’ve been waiting for you for 15 minutes."

What communication barrier is described in this situation?

a. Distractions
b. Bypassing
c. Lack of language skills