Answer:
B. Agent explained the policy coverage, surcharge, and collected the additional premium
Explanation:
The options were not included in the question:
Basically the coverage will become effective after the additional premium is collected and all the changes to the policy have been explained to the customer. Insurance policies generally only become effective after the whole premium has been paid. There is no such thing as insurance credit. Imagine if you could purchase insurance on credit, no one would pay the policies if nothing bad happened to them . The whole concept of insurance is about it being prepaid.