Answer:
a) Defects Per Million Opportunity
Explanation:
DPMO is an acronym which stands for Defects Per Million Opportunity. Defects per Million Opportunities refers to a standard metric which represents the number of defects in a process per one million opportunities.
In order to calculate the DPMO, we divide the number of defects by the number of opportunities and then multiply by a million.
Additionally, when a quality characteristics or properties do not tally with a standard or specifications it is generally referred to as a defect.
Hence, in a six sigma approach to quality or level of performance, the defects per million opportunities (DPMO) is 3.4.
